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Mendable

Mendable is a tool that helps companies create chat-powered search systems that are trained on their documentation. This allows employees and customers to easily find answers to their questions without needing to dig through pages of documentation or wait for a support representative to respond.

Mendable

Key Features:

  • Chat-powered search: Mendable's chat interface allows users to ask questions in natural language and receive relevant answers from the company's documentation.
  • Document training: Mendable's machine learning algorithms can be trained on a company's documentation, ensuring that the search results are tailored to the company's specific needs.
  • Easy integration: Mendable can be easily integrated with a company's existing systems, including helpdesk software and knowledge base platforms.
  • Analytics: Mendable provides analytics on user search queries, allowing companies to identify areas where their documentation could be improved.

Mendable

How it Works:

Mendable works by using machine learning algorithms to analyze a company's documentation and create a searchable index of the content. Users can then ask questions in natural language through Mendable's chat interface, and the system will search the index for relevant answers. As users interact with the system, Mendable's algorithms learn and improve over time, providing more accurate and helpful answers to users' queries. Additionally, Mendable provides analytics on user search queries, which can help companies identify areas where their documentation could be improved to better meet the needs of their users.

 

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