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Validly

Validly is a platform designed to help businesses gather feedback from their users about their products. It allows businesses to conduct remote interviews and surveys with their target audience and provides them with insights into how to improve their products.

Key Features:

  1. Customizable Questions: Validly allows businesses to create custom questions that are tailored to their products and their users. This ensures that the feedback they receive is relevant and actionable.
  2. Automated Interviews: Validly automates the interview process, making it easy for businesses to gather feedback from their users. The platform allows businesses to schedule and conduct interviews with their users remotely, and it also automates the analysis of the feedback.
  3. User Segmentation: Validly allows businesses to segment their users based on different criteria, such as demographic information or product usage. This makes it easy for businesses to target specific groups of users and gather feedback that is relevant to their needs.
  4. AI-Driven Analysis: Validly uses artificial intelligence to analyze the feedback that is gathered from users. This allows businesses to identify patterns and trends in the feedback, and it also provides insights into how they can improve their products.

 

How it Works:

To use Validly, businesses start by creating custom questions that are tailored to their products and users. They can then schedule interviews or surveys with their users using the platform.

During the interview or survey, Validly records the conversation and/or responses and transcribe them. It then uses natural language processing and machine learning algorithms to analyze the feedback that is provided by the user.

Validly also provides businesses with a dashboard that allows them to view the feedback that is gathered from users. The dashboard provides insights into the feedback, such as the most common issues that are reported by users or the most common feature requests.

Overall, Validly is a powerful platform for businesses that want to gather feedback from their users. Its customizable questions, automated interviews, user segmentation, and AI-driven analysis make it an ideal choice for businesses that want to improve their products and enhance the user experience.

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